0708/01/19

The SummerSale has begun! 

To see what the prices are, see the chart in the Learning Center here: https://www.familytreedna.com/learn/general/price-chart/. 

06/07/19

Big Y-500 to 700 Upgrades – Raw Data Files Availability Fix

Forcustomers who have upgraded from Big Y-500 to Big Y-700, their Big Y-500 rawdata (VCF and BAM) files are now correctly available for download untilthe Y-700 upgrade has been completed. Once the upgrade is completed, onlythe Big Y-700 raw data files are available.

4/1/19

UPDATED at 3 PM CDT (UTC -5)
If you ordered any tests on invoice (Bill Me Later) using coupon codes or with the Big Y-500 to Big Y-700 upgrade, make sure they are paid by the end of the week. 
Big Y orders of any level must be paid by APRIL 8 at 3 PM CDT (UTC -5) or they WILL revert to regular price. 

Thank you! 

3/26/19

***Please note:*** 

The lab prefers fresher samples for the Big Y-700, so if the only sample available is a partial sample in the lab that is more than 2 years old, the lab is having us reach out to those kit managers to see if we are able to obtain fresh sample.

We're looking into sample availability at the time of purchase, so if the person ordering the test receives an email about sending new sample, Please respond directly to that email to let us know either your mailing address for the new collection kit or if the tester is no longer available and we need to use that partial sample.