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Questions about our tests and results?

At Family Tree DNA, we don't simply excel at high quality DNA tests for genealogy and ancestry but are also the best in usable information and positive customer support. As part of that, we have put together a Learning Center that contains answers to questions about genealogy DNA testing, personal ancestry, and DNA group project administration. You can explore the Learning Center by clicking the button below.

Go to Learning Center

If you have additional questions after visiting the Learning Center, you may use the form below to contact our expert support team.

Send a Message to Customer Support

We welcome your questions and suggestions. We will only use your personal information for replies from our support staff.

Contact Us

Corporate Contact Information

Family Tree DNA
Gene By Gene, Ltd.

World Headquarters
1445 North Loop West, Suite 820 Houston, Texas 77008, USA
Sales: (713) 868-1438
Fax : (832) 201-7147
General Inquiries:
Media Inquiries: