As a Group Project Administrator, what are ways that I can reach out to potential project members?

There are many ways for you to reach out to potential project members. The first step for most Group Projects is to set up [...]

Why is all or part of the text from my surname project’s Public Website on the myHeritage DNA page?

As part of myHeritage’s affiliateship with Family Tree DNA, they are including information about Family Tree DNA surname projects on their website. They link [...]

How do I add information to my project’s Public Website?

You may add information to your Public Project Website on the Public Website page.

To do so:

Sign in to your GAP account by entering your Project Administrator username [...]

Are those who order through this myHeritage project page automatically added to my project?

At this time, no. However, myHeritage is working to make this possible. For now, customers are advised that they may ask to join your [...]

How do I check on the status of a test listed in Pending Lab Results?

Family Tree DNA will update the pending results date and notes as information changes.

Will group members be able to see each other’s email addresses in bulk email messages?

No, they will not. The bulk email uses the blind carbon copy (BCC) option. This means it will generate a list so that the [...]