The following describes how to access and download your autosomal raw data from AncestryDNA:

  1. Navigate to the Ancestry.com website homepage.
  2. In the upper-right corner, click Sign In to display the sign in window.
  3. In the Username or email field, enter your username or email.
  4. In the Password field, enter your password.
  5. Click Sign In. Your Ancestry home page is displayed.
  6. On the menu bar, click DNA > Your DNA Results Summary. The AncestryDNA home page is displayed.
  7. On the right side of the page, click Settings. Your Test Settings page is displayed.
  8. Scroll down the page.
  9. On the right side of the page, in the Download your raw DNA data section, click Get Started. The Download your raw DNA data window is displayed.
  10. Enter your password in the empty field.
  11. Click Confirm. A window requesting that you check your email is displayed.
  12. Check your email for an email from AncestryDNA with the subject line Your request to download AncestryDNA raw data.
  13. In the email, click Confirm Data Download. You will be redirected to the Ancestry.com website.
  14. Enter your username or email and password in the appropriate fields, and click Sign In. The Download DNA Raw Data page is displayed.
  15. Click Download DNA Raw Data to download your raw data file. Note where you save the file on  your computer.