I tested at another company, do I need to take a new test with Family Tree DNA? May I transfer in my results?

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Family Tree DNA currently offers the following retesting and transfer options:

Y-DNA STR Transfer: This option [...]

How do I login?

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You may login to your account from the Family Tree DNA Login page. To [...]

Will you analyze health information? Will you allow insurance companies to have access to any information?

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No. Family Tree DNA does not sell medical DNA tests. Our tests are for [...]

I am considering testing with a company that uses your lab. Does Family Tree DNA certify or screen projects and affiliates? Should I consider their use of the Family Tree DNA lab an endorsement of the company by Family Tree DNA?

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Family Tree DNA neither certifies nor endorses groups or organizations that choose to act [...]

What is Family Tree DNA’s relationship with myHeritage? What is Family Tree DNA’s relationship with The Genealogist?

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As part of affiliate agreements, myHeritage and The Genealogist sell Family Tree DNA tests [...]

If I transfer my lab results to Family Tree DNA and then decide I no longer want to be in your database, will I be able to remove my results?

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Yes, it is your DNA; you have the right to ask for its removal. [...]

What is Family Tree DNA’s relationship with these companies: African DNA, DNA Ancestry and Family Origin, DNA World Wide, iGenea?

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Each of these companies has a testing partnership with Family Tree DNA. At Family [...]

Who owns and runs Family Tree DNA?

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Family Tree DNA’s President and CEO is Bennett Greenspan. Our vice president of operations [...]

What is Family Tree DNA’s policy on e-mail and phone customer service time?

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If after searching for an answer to your question in this FAQ you still [...]

Why can’t I access or order a certificate for this test?

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Family Tree DNA has certificates for three products: mtDNA, standard Y-DNA STRs, and Y-DNA [...]

When should I use a genetic testing service?

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You should use a DNA test to help solve genealogy puzzles. The exact problem [...]