After I opt-in to transfer my DNA Heritage results, what are my options for upgrading with Family Tree DNA?

After you transfer your DNA Heritage results to Family Tree DNA, you may:

Order the Y-DNA37 marker completion panel (if you have not yet done so)
Upgrade to higher Y-DNA testing levels
Order other tests [...]

After I transfer my results from DNA Heritage to Family Tree DNA, will I have to submit new DNA to Family Tree DNA in order to upgrade?

Yes, if you wish to order additional testing or an upgrade to your Y-DNA results, you will need to submit a new DNA sample.

Haplogroup Prediction for Basic DNA Heritage Transfers

The basic DNA Heritage to Family Tree DNA Y-DNA Conversion program includes haplogroup prediction. It does not include SNP Assurance testing.

As a DNA Heritage surname project administrator, can I opt-in for my project members? If the project member is deceased and, as the project administrator, I am the only contact for that member, can I then transfer their results?

You cannot opt-in for your DNA Heritage project members. If there are deceased members, the same rules that applied to your relationship with that test result will continue to apply after this integration. Thus, [...]

Will any stored DNA be transferred to Family Tree DNA?

No, the transfer of results does not include any DNA you may have stored at another lab.

How do I opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion program?

If you are the owner or primary kit manager for a DNA Heritage Y-DNA sample, you may opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion using these steps.

Go to the DNA Heritage [...]

As a project administrator, why should I accept those from outside labs into my project?

Accepting those with outside results into your project will help you bring new people into your project. These may represent new lineages.

Does Family Tree DNA employ the same privacy policies as DNA Heritage? What is Family Tree DNA’s privacy policy? Will Family Tree DNA share my personal information with any outside parties?

Family Tree DNA employs the most stringent privacy policy. We are committed to the United States EU Safe Harbor program – the European Commission’s Directive on Data Protection. Family Tree DNA does not share [...]

Will DNA Heritage mtDNA test results be transferable to Family Tree DNA?

No, unfortunately, DNA Heritage’s lab did not use the same mtDNA panels that we do at Family Tree DNA. Therefore, Family Tree DNA cannot accept mtDNA test results from DNA Heritage.

Will I be able to contact Family Tree DNA customer service for questions about my DNA Heritage results?

Family Tree DNA customer service will not answer questions related to DNA Heritage results and 46 STR marker test results as our database is based on Y-DNA12, 25, 37, 67 and 111 standard panels [...]

Do I have to opt-in to Family Tree DNA to be able to view my results? Will I still have access to view my results using Oracle/DNA Heritage?

Your results will be accessible only for a limited time through the DNA Heritage Oracle database. After that, if you opt-in to Family Tree DNA’s database, you will have a record with Family Tree [...]

In GAP 2.0, will I as a project administrator be able to evaluate Y-DNA Transfer kits with the TiP and Genetic Distance tool pages?

The ability to use the TiP and Genetic Distance pages in GAP 2.0 to evaluate Y-DNA Transfer program kits is limited by the type of transfer. Once someone upgrades to the standard Y-DNA25 or [...]

If I transfer my lab results to Family Tree DNA and then decide I no longer want to be in your database, will I be able to remove my results?

Yes, it is your DNA; you have the right to ask for its removal.

Once I transfer, will I receive login credentials for the Family Tree DNA website?

Yes, we will e-mail new login credentials to you.

Once I transfer, how quickly will I be able to view my results? Will I receive login credentials for the Family Tree DNA website?

After you transfer and submit your results for review, they will be confirmed and posted to your Family Tree DNA myFTDNA account in 2 to 3 weeks. If you ordered a Y-DNA25 or Y-DNA37 [...]

If I already have results from a Y-DNA33 or Y-DNA46 panel, why do I need to order the Transfer Y-DNA33 + Y-DNA25 or Transfer Y-DNA46 + Y-DNA37?

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What features does Family Tree DNA offer for managing my project?

Family Tree DNA offers a full featured project administrators’ interface. Please check our Group Administrator section.

When my DNA Heritage project members opt-in, will they stay in my project?

When individuals opt-in, they may join any project that is relevant to them. This will include Surname projects, but the choice is theirs.

What will happen to my DNA Heritage surname project? Will I be able to transfer my surname project to Family Tree DNA?

If there is already a similar surname project at Family Tree DNA, the projects will be merged. You and the current Family Tree DNA surname administrator will share responsibilities. If there is not a [...]

If I choose not to opt-in, will DNA Heritage still provide my results to Family Tree DNA?

While Family Tree DNA received a database with all results from DNA Heritage, we will not use an individual result set in any way or form until the owner of the test has opted [...]

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