Can’t decide what test to order?  Need help making a payment? Want to change your order? Need a refund?

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Can’t sign in? Need help navigating the website?  Having technical difficulties at familytreedna.com?

Want to know what happens to your sample after you send it in?  Need to know the status of a test?

Need to change your name or address?  Want a new password?  Want to enter your surnames?

 Want to know where your Jewish roots show up?  Can’t understand why you have no matching surnames?  Need to investigate your mtDNA results?

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