Lab tours will be available on Monday, March 25th at 9:00 am, 10:00 am, 11:00 am, 1:30 pm and 2:30 pm. Limited space restricts tours to 12 people each, including guests, so please include only one guest per administrator unless you obtain prior approval from us.
Lab Registration Instructions
To reserve your spot on a lab tour, email events@ftdna.com with the following information:
Note: Lab tours are scheduled on a first-come, first-served basis, and transportation is not provided. Failure to provide all requested information may result in your request being moved to the back of the line and may result in missing a tour.
Please do not contact Customer Service, Max, Bennett, or the main Groups email address regarding lab tours. Only requests made to events@ftdna.com following the above instructions will be considered.
*Given that CAP, CLIA, and AABB lab audits are unannounced, there's a slim chance a lab auditor may visit our company on the tour day. In that case, any tours not yet completed must be cancelled. We won't be able to message you ahead of time, and while we'd regret having to cancel tours, we can't be responsible for any travel costs incurred from those cancellations. Although we think there is only a remote chance of this happening, we want you to be aware of that slight possibility as you make your plans.*