3rd Party Transfers: DNA Heritage

  1. What is the DNA Heritage to Family Tree DNA Y-DNA Conversion program? faq id: 1559
  2. If I have not yet received my Y-DNA test results from DNA Heritage, do I need to wait until I have them to transfer into the Family Tree DNA database? faq id: 1561
  3. How do I opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion program? faq id: 1563
  4. If I already have a kit at Family Tree DNA, may I merge my DNA Heritage account into my Family Tree DNA account? faq id: 1565
  5. Why do I need to upgrade to the Y-DNA37 panel when I have 46 Y-DNA STR markers from the DNA Heritage Y-DNA Conversion? faq id: 1569
  6. Does the basic DNA Heritage to Family Tree DNA Transfer program include haplogroup prediction? faq id: 1571
  7. Does the basic DNA Heritage to Family Tree DNA Transfer program include database matching? faq id: 1573
  8. If DNA Heritage offered a Y-DNA STR test that Family Tree DNA does not, what will happen to those results? faq id: 1575
  9. Will DNA Heritage mtDNA test results be transferable to Family Tree DNA? faq id: 1577
  10. After I opt-in to transfer my DNA Heritage results, what are my options for upgrading with Family Tree DNA? faq id: 1579
  11. After I transfer my results from DNA Heritage to Family Tree DNA, will I have to submit new DNA to Family Tree DNA in order to upgrade? faq id: 1581
  12. What features does Family Tree DNA provide for viewing my DNA results? faq id: 1583
  13. Is there a specific window of time or deadline for opting into the DNA Heritage to Family Tree DNA transfer? faq id: 1585
  14. Do I have to opt-in to Family Tree DNA to be able to view my results? Will I still have access to view my results using Oracle/DNA Heritage? faq id: 1587
  15. Once I opt-in to the DNA Heritage to Family Tree DNA transfer, how quickly will I be able to view my results? Will I receive login credentials for the Family Tree DNA website? faq id: 1589
  16. Once I opt-in, what information will be shared with Family Tree DNA? faq id: 1591
  17. Does Family Tree DNA employ the same privacy policies as DNA Heritage? What is Family Tree DNA's privacy policy? Will Family Tree DNA share my personal information with any outside parties? faq id: 1593
  18. If I transfer my results from DNA Heritage to Family Tree DNA and then decide I no longer want to be in your database, will I be able to remove my results? faq id: 1595
  19. What will happen to DNA in storage at DNA Heritage? Will DNA Heritage destroy the samples or transfer them to Family Tree DNA? faq id: 1597
  20. If I choose not to opt-in, will DNA Heritage still provide my results to Family Tree DNA? faq id: 1599
  21. Will I be able to contact Family Tree DNA customer service for questions about my DNA Heritage results? faq id: 1601
  22. What will happen to my DNA Heritage surname project? Will I be able to transfer my surname project to Family Tree DNA? faq id: 1603
  23. When my DNA Heritage project members opt-in, will they stay in my project? faq id: 1605
  24. As a DNA Heritage surname project administrator, can I opt-in for my project members? If the project member is deceased and, as the project administrator, I am the only contact for that member, can I then transfer their results? faq id: 1607
  25. Will new customers be able to order an equivalent test (Y-DNA46 panel) to what I and project members have tested through DNA Heritage? faq id: 1614
  26. What features does Family Tree DNA offer for managing my project? faq id: 1617

Questions and Answers

  1. What is the DNA Heritage to Family Tree DNA Y-DNA Conversion program? faq id: 1559

    As of April 19, 2011, DNA Heritage has ceased its operations. DNA Heritage is transferring their existing customers' results to Family Tree DNA. 

    Y-DNA Conversion customers may choose a basic Y-DNA Conversion of DNA Heritage results that will allow them to view their results in a new account and join group projects. This is the Y-DNA Conversion. The Y-DNA Conversion is FREE. Database matching is at the Y-DNA25 level and haplogroup prediction does not include SNP Assurance.

    After customers complete the Y-DNA Conversion, they may order upgrades at a discounted price.

  2. If I have not yet received my Y-DNA test results from DNA Heritage, do I need to wait until I have them to transfer into the Family Tree DNA database? faq id: 1561

    No, you do not need results from DNA Heritage before you transfer. You may create your new Family Tree DNA account immediately. Once you receive your results from DNA Heritage, you will be able to upload them to the Family Tree DNA database using your new kit number and login.

  3. How do I opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion program? faq id: 1563

    If you are the owner or primary kit manager for a DNA Heritage Y-DNA sample, you may opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion using these steps.

    1. Go to the DNA Heritage Y-DNA Conversion page, http://www.familytreedna.com/landing/dna-heritage.aspx.
    2. Enter your DNA Heritage customer number and sample number.
    3. Unless you have a Family Tree DNA kit number for this test taker, when asked if you are an existing customer, select the NO, I do not. Please create a new kit.
    4. Write down the new Family Tree DNA kit number and password the system gives you.

    Afterwards, you may access your new myFTDNA account.

  4. If I already have a kit at Family Tree DNA, may I merge my DNA Heritage account into my Family Tree DNA account? faq id: 1565

    Yes, if you are the owner or primary kit manager for a DNA Heritage Y-DNA sample, you may opt-in to the DNA Heritage to Family Tree DNA Y-DNA Conversion and merge the results with existing Family Tree DNA results for the same person using these steps.

    1. Go to the DNA Heritage Y-DNA Conversion page, http://www.familytreedna.com/landing/dna-heritage.aspx.
    2. Enter your DNA Heritage ID customer number and sample number.
    3. When asked if you are an existing customer, answer YES, I have a Family Tree DNA kit.
    4. Enter your Family Tree DNA kit number and password.

    Afterwards, your DNA Heritage results will be part of your myFTDNA account.

  5. Why do I need to upgrade to the Y-DNA37 panel when I have 46 Y-DNA STR markers from the DNA Heritage Y-DNA Conversion? faq id: 1569

    FTDNADNA Heritage
    Y-DNA46
    Y
    |
    D
    N
    A
    3
    7
    		 DYS393 Yes
    DYS390 Yes
    DYS19 Yes
    DYS391 Yes
    DYS385a-b Yes
    DYS426 Yes
    DYS388 Yes
    DYS439 Yes
    DYS389i Yes
    DYS392 Yes
    DYS389ii Yes
    DYS458 Yes
    DYS459a-b Yes
    DYS455 Yes
    DYS454 Yes
    DYS447 Yes
    DYS437 Yes
    DYS448 Yes
    DYS449 Yes
    DYS464a-b-c-d Yes
    DYS460 Yes
    Y-GATA-H4 Yes
    YCAII Yes
    DYS456 Yes
    DYS607 Missing
    DYS576 Missing
    DYS570 Missing
    CDYa-b Missing
    DYS442 Yes
    DYS438 Yes
    O
    t
    h
    e
    r    		 DYS441 Yes
    DYS444 Yes
    DYS445 Yes
    DYS446 Yes
    DYS452 Yes
    DYS461 Yes
    DYS462 Yes
    DYS463 Yes
    DYS635 Yes
    Y-GATA-A10 Yes
    Y-GGAAT-1B07 Yes

    The Y-chromosome DNA STR markers that were tested by DNA Heritage as part of their Y-DNA46 panel do not fully match the 37 Y-DNA STR markers tested by Family Tree DNA as part of our Y-DNA37 panel. Upgrading to Y-DNA37 provides the missing markers.

    Storage of your DNA Sample is also included with any post DNA Heritage Y-DNA Conversion.

     

  6. Does the basic DNA Heritage to Family Tree DNA Transfer program include haplogroup prediction? faq id: 1571

    The basic DNA Heritage to Family Tree DNA Y-DNA Conversion program includes haplogroup prediction. It does not include SNP Assurance testing.

  7. Does the basic DNA Heritage to Family Tree DNA Transfer program include database matching? faq id: 1573

    The basic DNA Heritage to Family Tree DNA Y-DNA Conversion program includes database matching at the Y-DNA25 level. Matching at the 37-marker level is included with the Y-DNA Conversion + Y-DNA37 package.

  8. If DNA Heritage offered a Y-DNA STR test that Family Tree DNA does not, what will happen to those results? faq id: 1575

    FTDNADNA Heritage
    Y-DNA46
    Y
    |
    D
    N
    A
    3
    7
    		 DYS393 Yes
    DYS390 Yes
    DYS19 Yes
    DYS391 Yes
    DYS385a-b Yes
    DYS426 Yes
    DYS388 Yes
    DYS439 Yes
    DYS389i Yes
    DYS392 Yes
    DYS389ii Yes
    DYS458 Yes
    DYS459a-b Yes
    DYS455 Yes
    DYS454 Yes
    DYS447 Yes
    DYS437 Yes
    DYS448 Yes
    DYS449 Yes
    DYS464a-b-c-d Yes
    DYS460 Yes
    Y-GATA-H4 Yes
    YCAII Yes
    DYS456 Yes
    DYS607 -
    DYS576 -
    DYS570 -
    CDYa-b -
    DYS442 Yes
    DYS438 Yes

    O
    t
    h
    e
    r
     
    F
    T
    D
    N
    A
     
    P
    a
    n
    e
    l
    s

    		 DYS441 Yes
    DYS444 Yes
    DYS445 Yes
    DYS446 Yes
    DYS452 Yes
    DYS461 Yes
    DYS462 Yes
    DYS463 Yes
    DYS635 Yes
    Y-GATA-A10 Yes
    Y-GGAAT-1B07 Yes

    Y-DNA results that are part of a standard or advanced Family Tree DNA panel will be visible from your new myFTDNA account after you transfer from DNA Heritage to Family Tree DNA. We will not transfer results that are not part of a standard or advanced panel we offer.

     

  9. Will DNA Heritage mtDNA test results be transferable to Family Tree DNA? faq id: 1577

    No, unfortunately, DNA Heritage's lab did not use the same mtDNA panels that we do at Family Tree DNA. Therefore, Family Tree DNA cannot accept mtDNA test results from DNA Heritage.

  10. After I opt-in to transfer my DNA Heritage results, what are my options for upgrading with Family Tree DNA? faq id: 1579

    After you transfer your DNA Heritage results to Family Tree DNA, you may:

    • Order the Y-DNA37 marker completion panel (if you have not yet done so)
    • Upgrade to higher Y-DNA testing levels
    • Order other tests we offer at Family Tree DNA

  11. After I transfer my results from DNA Heritage to Family Tree DNA, will I have to submit new DNA to Family Tree DNA in order to upgrade? faq id: 1581

    Yes, if you wish to order additional testing or an upgrade to your Y-DNA results, you will need to submit a new DNA sample.

  12. What features does Family Tree DNA provide for viewing my DNA results? faq id: 1583

    Family Tree DNA has tools and features of its own. You may view the ones for Y-DNA results in the myFTDNA User Guide.

  13. Is there a specific window of time or deadline for opting into the DNA Heritage to Family Tree DNA transfer? faq id: 1585

    No, your DNA profile will be stored in a confidential and secure way until you opt-in or notify us that you will not be opting in.

  14. Do I have to opt-in to Family Tree DNA to be able to view my results? Will I still have access to view my results using Oracle/DNA Heritage? faq id: 1587

    Your results will be accessible only for a limited time through the DNA Heritage Oracle database. After that, if you opt-in to Family Tree DNA's database, you will have a record with Family Tree DNA and will be able to see your results at our website.

  15. Once I opt-in to the DNA Heritage to Family Tree DNA transfer, how quickly will I be able to view my results? Will I receive login credentials for the Family Tree DNA website? faq id: 1589

    Once you complete the opt-in process, you will be able to view your transferred results immediately. If you order the Y-DNA Conversion + Y-DNA37 test, you will be able to view matches and those results about four to five weeks after you return your new sample kit.

  16. Once I opt-in, what information will be shared with Family Tree DNA? faq id: 1591

    Family Tree DNA received a database with all results from DNA Heritage. Once you opt-in, we will include this information in our database under our privacy policy.

  17. Does Family Tree DNA employ the same privacy policies as DNA Heritage? What is Family Tree DNA's privacy policy? Will Family Tree DNA share my personal information with any outside parties? faq id: 1593

    Family Tree DNA employs the most stringent privacy policy. We are committed to the United States EU Safe Harbor program - the European Commission's Directive on Data Protection. Family Tree DNA does not share information with third parties, and our customers choose what information they disclose.

  18. If I transfer my results from DNA Heritage to Family Tree DNA and then decide I no longer want to be in your database, will I be able to remove my results? faq id: 1595

    Yes, it is your DNA; you have the right to ask for its removal.

  19. What will happen to DNA in storage at DNA Heritage? Will DNA Heritage destroy the samples or transfer them to Family Tree DNA? faq id: 1597

    DNA Heritage did not store DNA samples.

  20. If I choose not to opt-in, will DNA Heritage still provide my results to Family Tree DNA? faq id: 1599

    While Family Tree DNA received a database with all results from DNA Heritage, we will not use an individual result set in any way or form until the owner of the test has opted in.

  21. Will I be able to contact Family Tree DNA customer service for questions about my DNA Heritage results? faq id: 1601

    Family Tree DNA customer service will not answer questions related to DNA Heritage results and 46 STR marker test results as our database is based on Y-DNA12, 25, 37, 67 and 111 standard panels of STR markers. Once a DNA Heritage customer transfers to our database, we will be able to answer questions regarding the markers that are transferred from DNA Heritage or are tested at Family Tree DNA.

  22. What will happen to my DNA Heritage surname project? Will I be able to transfer my surname project to Family Tree DNA? faq id: 1603

    If there is already a similar surname project at Family Tree DNA, the projects will be merged. You and the current Family Tree DNA surname administrator will share responsibilities. If there is not a surname project at Family Tree DNA, we will create a new project.

  23. When my DNA Heritage project members opt-in, will they stay in my project? faq id: 1605

    When individuals opt-in, we will give them the option to join any project that is relevant to them. This will include Surname projects, but the choice is theirs.

  24. As a DNA Heritage surname project administrator, can I opt-in for my project members? If the project member is deceased and, as the project administrator, I am the only contact for that member, can I then transfer their results? faq id: 1607

    You cannot opt-in for your DNA Heritage project members. If there are deceased members, the same rules that applied to your relationship with that test result will continue to apply after this integration. Thus, if you are also the primary manager for the DNA Heritage account, you may transfer results as the account manager but not as the project administrator.

  25. Will new customers be able to order an equivalent test (Y-DNA46 panel) to what I and project members have tested through DNA Heritage? faq id: 1614

    No, Family Tree DNA will not be offering a Y-DNA46 panel test. Our matching database records use Y-DNA12, 25, 37, 67, and 111 standard STR marker panels. These standard panels provide the best database matching and pricing for our customers.

  26. What features does Family Tree DNA offer for managing my project? faq id: 1617

    Family Tree DNA offers a full featured project administrators' interface. Please check our Group Administrator Pages (GAP) Reference FAQ, http://www.familytreedna.com/faq/answers.aspx?id=7, and our Group Administrator Pages (GAP) How To FAQ, http://www.familytreedna.com/faq/answers.aspx?id=20.